This Privacy Policy governs the manner in which Genhex AI Technologies Private Limited collects, uses, stores, maintains, secures, and discloses information collected from users (each, a "User" / "You" / "Your") of its services. This Privacy Policy is a part of and shall be read with the Terms of Service.
Collection, Use & Retention
- Personal Information
We may collect information capable of identifying an individual or connected to an individual (“Personal Information”) such as name, email address, contact number, display picture, as well as other details such as gender and date of birth. Personal Information is collected in various ways, including, but not limited to, when Users visit our App or Site, register on the App or Site, contact us, or engage with other activities, services, features, or resources provided on our App or Site.
- Non-personal information
We may also collect information that cannot directly identify an individual (“Non-Personal Information”) whenever Users interact with our App or Site. Non-Personal Information may include language preferences, geographical location, browser type, type of device, and technical details about Users’ means of connection to our App or Site, such as the operating system, internet service providers, and other similar information.
Usage of Information
We may use the Personal Information and Non-Personal Information collected from Users when they register, make a purchase, sign up for our newsletter, respond to surveys or marketing communications, contact us, browse the App or Site, or use certain features, as follows:
- To Enable Usage: To provide access to our App, Site, and services, and enforce our Terms of Service.
- Personalization: To personalize and customize User experiences and deliver content and product offerings based on User interests.
- Improvements: To improve troubleshooting, functionality, and security measures of the App and Site.
- Customer Service: To communicate with Users and respond to customer service requests more effectively.
- Feedback: To request ratings and reviews of our services or products.
- Compliance: To comply with applicable laws and fulfill legal or regulatory obligations.
- Email Communication: To send periodic emails regarding order updates, inquiries, questions, and other requests.
This policy applies to all services offered by Genhex AI Technologies Private Limited across its platforms.
Security
We take all reasonable precautions to protect Your Personal Information and Non-Personal Information, both online and offline, using industry standard technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or alteration. We store all Personal Information of Users on the cloud infrastructure offered by Amazon Web Services and Google Cloud Platform.
We do not use vulnerability scanning and/or scanning to PCI standards, and We use regular Malware Scanning.
We only provide articles and information. We never ask for credit card numbers.Sharing & Disclosure
We do not sell, trade, rent or otherwise transfer to third parties, Your Personal Information.
Third Party Service Provider
We may share or disclose Your details to other companies in our group or transfer our databases containing your Personal Information or Non-Personal Information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall not share or disclose your Personal Information to third parties without obtaining your prior consent unless it is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
Consent
We will collect Personal Information from Users only if they voluntarily submit such Personal Information to Us. Users can always refuse to supply Personal Information or withdraw any consent previously provided, except that it may prevent them from engaging in certain App or Site related activities.
Users may modify or delete their profile and/or Personal Information provided to Us. In case a User opts to delete their profile, any content published by such User on the App and Site will also be deleted. However, You agree and accept that We may retain Your personal information for a period of 180 days after such deletion to comply with applicable laws. We may continue to store and use Your Personal Information in an anonymized and aggregated manner for as long as is necessary for Us to provide Our services effectively.
You further expressly consent to Our continued use, storage, collection and disclosure of Your personal information in the event of any change in the laws applicable to data protection in India, to the fullest extent permitted under such applicable laws. laws.
You may, at any time, revoke or rescind the consent provided herein. YUpon any such revocation or recession of the consent or deletion of Your account, You hereby agree that You shall not be entitled to use any of the services made available on the App and Site.
Changes to this Privacy Policy
We have the discretion to update this Privacy Policy at any time. When We do, We will post a notification on the main page of our Site. Additionally, We encourage Users to frequently check this page for any changes to stay informed about how We are helping to protect the Personal Information We collect. You acknowledge and agree that it is Your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your acceptance of this Privacy Policy
By using our services, You signify Your acceptance of this Privacy Policy. If You do not agree to this Privacy Policy, please do not use our services. Your continued use of the App and/or Site following the posting of changes to this Privacy Policy will be deemed Your acceptance of those changes. We reserve the right to terminate Your access and/or usage rights to the Site and App for any non-compliance with this Privacy Policy.
Grievance Redressal
